DISCOVER THE ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS!
PRODUCTS
Are Flycups reusable?
No, Flycups are not reusable. Since the packaging is cardboard, the product is not intended for reuse.
However, we are currently working on a reusable range. Stay tuned for more information on our upcoming reusable range.
What are the different product ranges offered by Flycup?
At Flycup, we currently offer three different product lines:
– The twin,
– The single
- Double.
Each range is designed to meet specific needs.
The twin is perfect for full menus, with its two food compartments and one drink compartment.
The single is ideal for savory or sweet snacks, with a food compartment and a drink compartment.
Finally, the double is perfect for breakfasts or aperitifs for two, with two compartments for drinks and one compartment for food.
How do I integrate the Flycup with my other packaging?
The Flycup is a 3-in-1 product that can be used as a single package, depending on your activity and/or your food. We designed the Flycup to replace the usual bags, trays, sachets and other packaging.
We therefore encourage you to replace your current packaging with Flycup as much as possible. We would like to reassure you that Flycup is a food contact product.
If you prefer to keep your current packaging, you can still replace the cardboard packaging with paper packaging, because the Flycup will keep them in place.
How to hold a Flycup?
The handling of the Flycup is a real innovation. Thanks to its two notches located in the center of the packaging, the Flycup can be held with one hand while holding the drink, allowing you to eat while moving or fully enjoy the experience.
Simply slide your fingers into the notches to hold the Flycup securely and easily.
What types of drinks can be held in a Flycup?
Flycups can hold virtually any type of beverage, from cans to cups to bottles.
The central compartment with two straps allows it to be adapted according to the size of the drink and to keep it perfectly in place.
More specifically, Flycups are suitable for the following types of containers:
– 25 and 33 cl cans
– Bottles of 33 and 50 cl
– 25 and 50 cl cups
However, it is not recommended to use Flycups with stemware or flutes, nor with bottles over 50 cl.
What types of food are suitable for Flycups?
Flycups are designed to accommodate a wide range of snacking foods, especially foods that can be eaten with your fingers.
Here are some examples of foods that fit perfectly in Flycups:
– Burgers (all sizes)
– Bagels
– Sandwiches and wraps
– Sushi and maki
– Cakes
- Pastries
In smaller compartments you can add accompaniments such as:
- Fries
- Chips
– Sausages
– Desserts
– Side salads
Feel free to experiment with different types of foods to find what works best for your use of Flycups.
Are there any types of food that are not suitable for Flycups?
Yes, some types of food are not suitable for Flycups.
Here are some examples of dishes that do not work well with Flycups:
– Dishes with sauce (the sauce could pass through the cardboard)
– Kebabs
– Poke bowls
– Pasta dishes
– Wok dishes
If you have any doubts about whether a dish is suitable for Flycups, please do not hesitate to contact us for advice and recommendations.
Is there a way to keep food warm?
Flycup offers an insulated lid that keeps food warm for a while.
This lid must be ordered separately and is suitable for all Flycup formats (single, twin, double). Simply place it on top of the Flycup to keep food warm. It is recommended to heat the food to a temperature above 60°C before putting it in the Flycup and to cover it with the insulated lid for optimal efficiency.
How much does a Flycup weigh?
The weight of a Flycup varies slightly depending on the model, but in general it weighs between 40 and 50 grams.
This weight has been optimized to offer a light product, practical to transport and easy to handle.
Flycups are made from 100% kraft cardboard, which is a raw material that is both robust and lightweight.
Where to put the sauce for the fries?
Flycup is designed to make it easy to add sauce for fries.
There is a small clip provided for this purpose on the side of the Flycup, which allows you to attach a small pot of sauce and hold it in place, making it easier to enjoy the fries with their sauce. This also helps prevent sauce from leaking into the rest of the packaging.
What is the size of the compartments?
The large compartment is 12 cm x 12 cm
The small compartment is 8cm (l) x 12 cm (L) .
How to put on a long baguette sandwich?
For long sandwiches such as baguettes, it is recommended to place them diagonally in the Flycup using the flaps on the sides of the large compartment to hold it in place.
This helps hold the sandwich in place while still leaving space for other foods in the compartment.
COMMITMENTS
Do Flycup products contain plastic?
No, none of Flycup's products contain plastic. We use certified “food contact” cardboard, which means that our products can come into direct contact with food in complete safety.
To reinforce this safety, we have also added a food varnish to create an additional barrier against oils and greases, as well as to prevent any migration between the cardboard and the food.
You can therefore rest assured that Flycup products are completely safe and environmentally friendly.
Are Flycup products recyclable?
Yes, absolutely! All our products are fully 100% recyclable.
At Flycup, we are committed to protecting the environment and we are proud to contribute to the reduction of waste.
Are Flycup products recyclable even if there has been food in them?
Packaging soiled by food can be recycled without any problem.
Contrary to popular belief, soiled packaging does not pose a problem for recycling, as modern recycling facilities are able to sort and recycle it like any other packaging.
It is important to note that soiled packaging must be thrown into the correct bin to be recycled correctly.
Where are Flycup products made?
All Flycup products are manufactured in our factory based in Vigneux-de-Bretagne, located in the Loire-Atlantique department in France.
We are proud to be a French company and to produce our products locally, which allows us to minimize our carbon footprint.
We are also committed to reducing our environmental impact at all stages of production, from design to delivery.
By choosing Flycup, you support a company that values local and sustainable production.
PRICES AND PRODUCTS
Why is the Flycup sold at this price?
The Flycup is an innovative product that combines three different types of packaging to offer a unique portable snacking solution on the market. It offers unrivaled comfort and convenience for people on the move.
However, this involves the use of different and thicker materials, which results in a higher production cost. We are also committed to environmental protection and only use healthy, non-toxic to humans and environmentally friendly materials, which may also affect the cost of production.
At Flycup, we pride ourselves on offering innovative, high quality and environmentally friendly products. We believe our customers value the quality and durability of our products, although this may result in a slightly higher cost than traditional disposable packaging.
What is the minimum number of Flycups I can order?
Our minimum package for delivery is 150 Flycup. However, we are flexible and can adapt to your needs if you have special requests. You can contact us directly to discuss your specific needs.
It is also important to note that our Flycups are available in large volumes, with a full palette of 6,300 Flycups. This can be an interesting option if you plan on regular use or if you have significant needs in terms of on-the-go snacking.
Can Flycups help me sell more menus?
Yes, Flycups offer a significant advantage to increase your menu sales. In addition to the unique user experience they provide, they allow you to offer additional menu options, increasing choice for your customers.
We also offer a net profit simulation, which can help you estimate potential earnings using Flycup. This can help you make an informed decision about investing in our products.
SERVICES
Is it possible to personalize the Flycups with my company colors?
Yes quite ! We offer customization of our Flycups with your logo or company colors. Many customers have already chosen to personalize Flycups to adapt them to their brand image or to promote their partners.
Flycups are also a powerful, mobile communications tool, meaning your message will be visible when using our products. To find out more about customizing our Flycups, please do not hesitate to contact us to discuss your specific needs.
How does the Flycup customization process work?
Our creative team takes care of the graphic design of your personalized Flycups.
We start by collecting your needs and expectations to create a design proposal which will be submitted to you. If necessary, we can then adjust and rework this proposal until you are completely satisfied with the result.
We will also provide you with a 3D visualization of the custom Flycup to allow you to view the final product before production. This step is essential to ensure that the design perfectly matches your expectations.
It is important to note that the customization process can take time, depending on the complexity of your brief and the adjustments that need to be made. However, we work diligently to provide you with a high quality product as quickly as possible.
Contact us to learn more about our customization options and to discuss your specific needs.
What are the printing times?
Printing and manufacturing times for personalized Flycups are 4 to 6 weeks.
It is important to note that the validation phase of the graphic creation is crucial because it determines the start of the manufacturing stages.
Any delay in validation may result in a delay in printing and therefore delivery. We attach great importance to timely delivery to our customers, especially for specific events.
We therefore make our customers aware of the importance of meeting deadlines to guarantee on-time delivery.
What is the minimum quantity for customizing Flycups?
The minimum order for customizing Flycups is one pallet, or 6,300 pieces.
This helps to reduce production costs and offer attractive prices to our customers. However, if you wish to customize Flycups on lower quantities, we can offer you a specific quote tailored to your needs.
Do not hesitate to contact us for more information.
How many colors can we print our Flycups on?
We offer the possibility of printing up to 4 colors on our Flycups.
We use the 4 primary colors (cyan, magenta, yellow and black) to print all the colors needed.
In addition, we can print up to 2 additional Pantone colors to exactly reproduce your colors and your graphic charter.
Isn't the color rendering too dull?
We print on brown kraft cardboard, the color rendering may appear dull without additional treatment.
However, we offer a supporting white option to achieve bright, brilliant colors. This allows colors to stand out and results to be of high quality.
Without supporting white, the output is still very good, but the colors may appear less vibrant.
Can we print QR codes on Flycups?
Yes, it is possible to print QR codes on Flycups. This allows you to relay your communication digitally and offer marketing activations such as competitions, loyalty programs, etc.
This also makes it possible to extend the physical experience of the Flycup into a digital experience and to know your customers better thanks to the data collected. Our team takes care of everything and can even offer you turnkey marketing activations.
Do not hesitate to contact us for more information !
LOGISTICS
How to assemble a Flycup?
Assembling a Flycup is very simple.
Simply fold the side edges to form the base, then insert the lid on top.
The assembly system has been designed to be easy and quick to save you time. You can assemble a Flycup in just 5 seconds!
Are there assembly instructions or tutorials to learn how to assemble the products?
We have everything planned to make your life easier!
Indeed, Flycup offers you assembly instructions that can be downloaded from our website, as well as explanatory tutorials and tutorials available on our YouTube channel.
If you encounter any difficulties during the assembly of our products, do not hesitate to contact us.
We can support you by video or in person for a perfect implementation. At Flycup, we are here to help you and answer all your questions!
Can the Flycups be pre-assembled before service?
Pre-assembling the Flycups before service is entirely possible and can save you time during the event or service.
To do this, simply follow the assembly instructions (available on our site) and stop after the first step. This option is very practical for events or restaurants that need to save storage space.
Do not hesitate to contact our team for more information on this option.
What techniques do you recommend for storing Flycups?
To store the Flycups, we advise you to keep them flat, in a dry place and away from direct sunlight.
If you want to stack them, be sure to prop them up well to prevent them from moving and deforming. It is also recommended to store them in their original packaging for better protection.
Please do not hesitate to contact us if you have any questions about the storage of our products.
What are the delivery times ?
We offer fast delivery throughout France within 48/72 hours as soon as the products are in stock and the order is validated.
In the event of a specific request such as the personalization of Flycups or for a large order, the delivery time can be at least one month.
We do everything we can to best satisfy our customers and meet the announced deadlines.
How much are the delivery costs?
Delivery costs are €24.90 for shipping up to 5 packages.
If you require delivery for a larger volume, do not hesitate to contact us for a specific request.
We can also direct you to our resellers for delivery in large quantities.